Swire Coca-Cola (SCC) Limited, as the fifth largest global bottling partner of The Coca-Cola Company, operates 36 production facilities across Greater China, Cambodia, Vietnam, and the Western USA. This extensive operation involves a dedicated team of approximately 37,000 individuals, who are central to producing and distributing around 60 beverage brands to a consumer base of over 880 million.

Central to their mission, Swire Coca-Cola prioritizes the safety of their diverse team, ensuring strict safety standards are maintained in every aspect of their manufacturing, logistics, and administrative processes.

Navigating safety in a dynamic environment

Operating in the highly dynamic bottling industry, the SCC team face inherent risks that are characteristic of high-volume production environments. The daily operations in such settings, involving complex machinery, constant motion of goods, and the need for precise coordination among employees, present diverse safety hazards. These range from potential machinery-related injuries to ergonomic issues due to repetitive tasks.

Yet, Swire Coca Cola doesn't view these challenges passively. ‘Safety-First’ isn’t just a motto for them - it’s a core value deeply embedded in their operational strategy. In line with this commitment, Swire Coca Cola has set a clear and measurable goal: to reduce their Total Injury Rate (TIR) by an impressive 50% by the year 2030. This target is part of a broader set of safety objectives, including achieving zero work-related fatalities and continually reducing the Lost Time Injury Rate (LTIR), reflecting their holistic approach to workplace safety. Such ambitious goals highlight the critical importance Swire Coca Cola places on safety, driving continuous improvement in their safety protocols and practices across all levels of the organization.

Proactive safety management with Intenseye’s AI-powered software

As an organization that adopts a people-first approach, Swire Coca-Cola Hong Kong sought innovative technologies to elevate their workplace safety culture to new heights. Embracing this vision, they adopted Intenseye’s AI-powered technology, marking a pioneering step in their quest to advance workplace safety.

By integrating with their existing CCTV systems, Intenseye’s safety incident management software provided the SCC safety team with an enhanced layer of real-time safety oversight. Intenseye’s AI-powered workplace safety management software can detect a wide range of unsafe conditions and practices, a capability that was particularly crucial for the dynamic and varied environments of Swire Coca-Cola's production workshops, warehouses, and high-traffic areas. In these settings, where traditional reactive safety methods may fall short, Intenseye platform has been instrumental.

Intenseye’s AI-powered safety management software enables the SCC safety team to see the unseen hazards and recognizes various safety aspects that need attention, including but not limited to:

• Climbing to heights without proper safety measures

• Interactions between vehicles and pedestrians

• Compliance with personal protective equipment (PPE) usage

• Running inside the facility

• Adherence to speed limits

• Ergonomic practices

• Maintaining clear pedestrian pathway

These real-time insights provided by Intenseye's safety management software served as leading safety indicators, equipping the SCC safety team with a proactive approach to identifying and mitigating safety risks before they could escalate into incidents or injuries.

Intenseye impact: reducing hazards by 60%

The integration of Intenseye’s AI-powered EHS management software into Swire Coca-Cola’s safety strategy in Hong Kong SAR has led to substantial and measurable improvements. In 2022 alone, the implementation of AI technology resulted in over 60% reduction in hazard detections.

The significant decrease in incident counts highlights the effectiveness of the AI-powered safety incident management software in enhancing real-time identification and mitigation of safety incidents. The ability of Intenseye’s AI-powered workplace safety software to analyze and interpret complex safety data in real time has been pivotal in identifying potential risks swiftly in the SCC sites. This capability allows for immediate corrective actions, drastically reducing the likelihood of accidents and injuries.

Encouraged by these results achieved in Hong Kong SAR, Swire Coca-Cola is planning to extend the use of Intenseye’s AI technology into Taiwan and other markets. This expansion is in line with their overarching commitment to 'Zero Harm' across the company's value chain.

Furthermore, the proactive approach to safety management has had an enhancing effect on operational efficiency. The reduction in safety incidents naturally led to a decrease in associated costs. These savings are not limited to direct expenses like medical costs and compensation but also extend to reducing indirect costs such as operational downtime and potential legal fees. While financial savings were not the primary focus of the safety initiative, this aspect has nevertheless contributed to Swire Coca-Cola's broader operational goals. It demonstrates that prioritizing employee safety is not just ethically right but also economically beneficial, aligning perfectly with their goal of creating a safe, efficient, and sustainable working environment.

"In the past, our supervisors had to keep reminding teams to wear reflective vests. After Intenseye was implemented, we observed everyone starting to put on their reflective vests without being asked when entering the warehouse. We can already see the system is having a positive influence on safety behavior."
-Tsui Nam, Forklift Operator, Swire Coca-Cola Limited